NOTICE:  PLEASE READ


PRO PORTAL PROGRAM TEMPORARY SHUTDOWN

Unfortunately, due to supply chain issues and not having enough supply to fulfill our preseason orders with dealers, the Pro Portal program is on hold until later this spring or early summer. We don’t know exactly when we will be able to open this back up due to a large number of variables out of our control.

Applications will not be processed during this time.

This is a very difficult decision to make. Our guides, shop employees and pros are very important to us. We look forward to working with you again soon!

PRO PORTAL GUIDELINES

At Rajeff Sports, we happily support the fly fishing industry through our dealer network and by supporting fishing guides and industry professionals.  As a member of our Pro Portal, we ask that you please abide by these guidelines.  If you have any questions or concerns, please contact us.

 

Purchases are for you and you alone

Items purchased through the Pro Portal are for your own personal and guide operation use only.  Purchasing for friends, gifts, and for resale are strictly prohibited.

Resale sites and forums are monitored.  Any attempt to publicly re-sell items purchased through this program are grounds for immediate and permanent removal from the program.

All Sales are Final

Returns/exchanges will only be accepted for items that we sent to you incorrectly.  Defective items must be processed through our warranty department:  http://www.echoflyfishing.com/warranty

If you have a defective item, please send it back to us for evaluation.  It is our policy to not send call tags/prepaid labels.  Once we receive your item, we will evaluate it and issue a full refund or replacement if deemed defective. 

Ordering Must be done online

All Pro Portal members must order online.  No phone, email, or walk-in orders are permitted.

Your Discount Privileges are Confidential

While we’re just as stoked as you to have you on the program, and encourage spreading the word about our brands, we ask you do not share your discount status with others:  especially non-qualifying members and dealers.  Bragging to a dealer that you receive discounts is grounds for immediate removal from the program.

Purchase Limits

We have no official purchase limits for our Pro Portal products.  However, if there is what appears to be excessive purchasing of certain products, your account may be temporarily deactivated so we can talk about your purchases to make sure they’re being purchased for your personal/business use.  After this discussion, if everything looks good, we will activate your account again.  This will typically happen when upwards of 5+ Echo rods, or $500+ in Airflo lines are purchased within a calendar year.

Be advised:  You may be asked to show a photo of purchased items to verify they are in your possession.

Professionalism Matters

Program members and applicants who conduct themselves in an unprofessional manner on the water or in their correspondence with us, our dealers, or other brands are subject to possible disqualification.

Program members and applicants may be removed or denied from the program without warning.  We reserve the right to deny access to our program privileges from anyone whom we deem unqualified for any reason.